We aim to have all orders that are placed before 16:00 delivered the next working day, but occasionally it can take slightly longer. In this instance we will advise you of the revised delivery date.
All orders, unless the products specifically state free postage, are subject to a charge of £3.95 for P&P.
All parcels are sent on a premium delivery service and you will be sent your tracking details with the order. Also, if you have included your mobile phone number with the order and or an email address you will be given a 1 hour delivery slot, so you don't have to waste a whole day waiting for your delivery.
Click & Collect
If you would like to purchase online and collect in-store it couldnt be easier. Simply make your purchase online and choose collect in-store as you delivery option. Once your order is ready for collection you will recieve an email to let you know, which is usually within a couple of hours.
Free Returns on all orders of £75 or more
If you would like to return an item, simply email us at firstname.lastname@example.org stating your WEB order reference and whether you require a refund or an exchange. Alternatively call us on 01702 352800, and we can arrange for your parcel label and instructions to be emailed to you. For full details please see our returns policy;